Privacy Policy

INKFINITY S.R.L is committed to protecting your personal data.

By using the website www.inkfinity.ro or our services, you agree to the processing of your personal data as described in this privacy policy.
This Privacy Policy is an integral part of the online contract you conclude with Inkfinity. Your offer to contract, declared by accepting the terms and conditions, implies that you have acknowledged the content of the Privacy Policy.

Definitions

Personal Data – any information relating to an identified or identifiable natural person.

Processing – any operation or set of operations performed on personal data or sets of personal data.

Data Subject / Client – a natural person whose personal data is processed.

Child – a natural person under 16 years old.

Website – the website www.inkfinity.ro

Policy – the privacy policy.

INKFINITY S.R.L

These statements describe our general principles regarding the processing of personal data belonging to Website Clients (considered buyers of any products or services available on the Website) as well as those belonging to Website visitors.

We want to ensure that you understand how we will use or not use the information you entrust to us. To understand your own rights, we advise you to read this Policy.

Regarding visitors, Inkfinity has structured the website so that it can be visited without the need to identify or disclose any personal information.

Basic information collected is used for traffic analysis, improving website content, and public perception of it.

Regarding Clients or potential Clients, the data provided by them during the conclusion of the contract or thereafter will be used exclusively for the execution of the contract between Inkfinity and the respective Client, will not be transmitted in any form to third parties other than those authorized, nor will they be subject to any disclosure.

Principles of Data Protection

We promise to respect the following principles regarding data protection:

• •    Processing is lawful, fair, and transparent. Our processing activities have legal grounds. We always consider your rights before processing personal data. We will provide you with information regarding processing upon request.
• •    Processing is limited to the purpose of processing. Our processing activities correspond to the purpose for which personal data was collected.
• •    Processing is done with minimal data. We collect and process only the minimum amount of personal data necessary for any purpose.
• •    Processing is limited in time. We will not store your personal data for more than 3 years.
• •    We will do our best to ensure the accuracy of the data.
• •    We will do our best to ensure the integrity and confidentiality of the data.

The regulation grants several rights to individuals whose personal data is processed, such as the right to data portability or the right to erasure of personal data. Here are briefly the rights you have:

1.    The right to receive information about data processing and a copy of the processed data (right of access, Article 15 GDPR).

2.    The right to request rectification of inaccurate data or completion of incomplete data (right of access, Article 16 GDPR).

3.    The right to request erasure of personal data and, where personal data has been made public, transmission of information regarding the request for erasure to other controllers (right to erasure, Article 17 GDPR).

4.    The right to request restriction of data processing (right to restriction of processing, Article 18 GDPR).

5.    The right to receive personal data concerning the data subject in a structured, commonly used, and machine-readable format and to request transmission of this data to another controller (right to data portability, Article 20 GDPR).

6.    The right to object to data processing with the intention to cease processing (right to object, Article 21 GDPR).

7.    The right to withdraw consent at any time to stop data processing based on your consent. Withdrawal will not affect the legality of processing based on consent before withdrawal (right to withdraw consent, Article 7 GDPR).

8.    The right to lodge a complaint with a supervisory authority if you believe that data processing is a breach of GDPR (right to lodge a complaint with a supervisory authority, Article 77 GDPR).

Information You Provide

This may include your email address, name, billing address, home address, etc. – primarily the information necessary for delivering a product/service or improving your customer experience with us. We store the information you provide us to enable commenting or other activities on the site. This information includes, for example, your name and email address.

If you want to contract some of the services or products available on the Website, you will provide Inkfinity with both identification data and data necessary for billing procedures.

From the moment you become an Inkfinity Client, we will process your data and information related to your own client account and client records electronically. Additionally, we will store your email addresses and other communications electronically as necessary for transmitting these communications.

The purpose of data collection is: concluding and executing the contract, financial-accounting recordkeeping, issuing invoices, debt collection, marketing, and advertising products and services offered by INKFINITY SRL.

You are thus given the opportunity to provide your personal data, including name, surname, home address, email address, phone number, which are necessary for the valid conclusion of the online contract to benefit from the services offered by Inkfinity. Your refusal to provide any of the requested personal data will result in the non-conclusion of the contract and, consequently, the impossibility for you to benefit from the services or products offered on the Website.

The recorded information is intended for use by Inkfinity and is not disclosed to any third party, except where requested by public authorities for the prevention, investigation, and suppression of offenses; authorities in law for checking commercial transactions or other authorities in law for performing any justified checks under the law; in the case of domain registrations.

Automatically Collected Information About You

This includes information stored automatically by cookies and other session tools. For example, information about your shopping cart, IP address, shopping history (if any), etc. This information is used to improve your customer experience. When you use our services or search the content of our site, your activities may be recorded.

Publicly Available Information

We may gather information about you that is publicly available.

How We Use Your Personal Data

We use your personal data to:

• •    Provide our service. This includes, for example, registering your account, concluding and executing the contract, financial-accounting recordkeeping, issuing invoices, debt collection; providing you with other products and services you have requested; providing promotional items at your request; communicating and interacting with you regarding these products and services; and notifying you about changes to any services.
• •    Improve your customer experience;
• •    Fulfill an obligation under the law or contract;

We use your personal data for legitimate reasons and/or with your consent.

Based on the conclusion of a contract or the fulfillment of contractual obligations, we process your personal data for the following purposes:

• •    To identify you;
• •    To provide you with a service or to send/offer you a product;
• •    To communicate with you for sales or billing purposes;

Based on a legitimate interest, we process your personal data for the following purposes:

• •    To send you personalized offers
• •    To manage and analyze our customer base (behavior and purchasing history) to improve the quality, variety, and availability of products/services offered/provided;

As long as you have not informed us otherwise, we consider it our legitimate interest to offer products/services that are similar or identical to your behavior regarding purchasing/navigation history.

With your consent, we will process your personal data for the following purposes:

• •    To send you newsletters and offers
• •    For other purposes for which we have requested your consent;

We process your personal data to fulfill obligations arising from the law and/or to use your personal data for options provided by law. We reserve the right to anonymize the personal data collected and to use such data. We will use data outside the scope of this Policy only when it is anonymized. We will store your billing information and other information collected about you for as long as is necessary for accounting purposes or other obligations arising from the law, but no longer than 10 years.

We may process personal data for other purposes not mentioned here, but compatible with the original purpose for which the data was collected. To do this, we will ensure that:

• •    The link between purposes, context, and nature of personal data is appropriate for continued processing;
• •    Further processing will not affect your interests and
• •    There is adequate guarantee for processing.

We will inform you about any further processing and purposes.

Who Else Can Access Your Personal Data?

We do not share personal data with strangers. Personal data about you is provided, in some cases, to our trusted partners to provide you with the service or to improve customer experience.

Inkfinity makes available to certain employees (e.g., financial-accounting, commercial, support, billing, legal department) information and personal data provided by you solely for the proper provision of services. Each of these employees will receive specific instructions regarding the processing of your personal data, with Inkfinity assuming responsibility for how its own employees record, store, and use this data.

We share your data with:

• •    MobilPay (our online payment processing partner)
• •    Packeta (one of our partners handling the delivery of ordered products/services)
• •    Accounting firm (for invoice processing)
• •    Our partner handling the sending of newsletters to inform you about possible news, promotions, or offers.
• •    Google

We only work with processing partners who are able to provide an adequate level of protection for your personal data. We disclose your personal data to third parties or public officials when legally required to do so. We may disclose your personal data to third parties if you have consented to it or if there are other legal grounds for it.

How We Ensure Data Security

We do our best to keep your personal data secure. We use secure communication and data transfer protocols (such as HTTPS). We use anonymization and pseudonymization where appropriate. We monitor our systems for potential vulnerabilities and attacks.

Even though we do our best, we cannot guarantee the security of information.